Your 3D Printed World ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit your3dprintedworld.com or make a purchase.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website.

We collect information you provide directly to us, including:

• Account information: Name, email address, password
• Order information: Billing address, shipping address, payment details (processed securely by our payment processor — we do not store full card details)
• Communication data: Messages you send us via email or contact forms
• Order customisation data: Design specifications, personalisation text, and uploaded reference images for custom orders

We also collect information automatically when you visit our website:

• Usage data: Pages visited, time spent, referral source, browser type, device type
• Cookies and tracking: See our Cookie Policy for details

We use the information we collect to:

• Process and fulfil your orders
• Send order confirmations, shipping updates, and customer service communications
• Send marketing emails if you have opted in (you may unsubscribe at any time)
• Improve our website, products, and services
• Comply with legal obligations
• Detect and prevent fraud
• Enforce our Terms & Conditions

We do not sell your personal data to third parties for their marketing purposes.

We may share your information with:

• Service providers: Payment processors, shipping carriers (FedEx, UPS), email service providers, analytics providers — only as necessary to fulfil services
• Legal authorities: If required by law, court order, or to protect our legal rights
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity

All third-party service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request information about the personal data we have collected about you and how we use it
• Right to Delete: Request deletion of your personal data, subject to certain exceptions
• Right to Opt-Out: Opt out of the sale of your personal data (note: we do not sell personal data)
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise these rights, contact us at privacy@your3dprintedworld.com. We will respond within 45 days.

If you are located in Hong Kong, your personal data is handled in accordance with the Personal Data (Privacy) Ordinance (Cap. 616) (PDPO). You have the following rights:

• Right of Access: Request a copy of the personal data we hold about you.
• Right of Correction: Request correction of inaccurate or incomplete personal data.
• Right to Object to Direct Marketing: Opt out of direct marketing at any time.

We will respond to PDPO requests within 40 days of receipt.

If you are located in the European Economic Area (EEA) or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR), including:

• Right to Erasure: Request deletion of your personal data ("right to be forgotten").
• Right to Restriction: Request that we restrict processing of your data in certain circumstances.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or for direct marketing.

The lawful basis for processing your personal data is the performance of a contract (order fulfilment and customer service) and our legitimate interests in operating a lawful business. Where we rely on your consent (e.g. marketing emails), you may withdraw it at any time.

We will respond to GDPR requests within 30 days of receipt. To exercise any of these rights, contact us at privacy@your3dprintedworld.com.

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Order records are retained for a minimum of 7 years for tax and compliance purposes.

Marketing data (email subscriptions) is retained until you unsubscribe or request deletion.

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These include SSL/TLS encryption, secure payment processing, and access controls.

However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use strong, unique passwords for your account.

We use cookies and similar tracking technologies to enhance your experience. For full details, see our Cookie Policy.

Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it.

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Material changes will be communicated via email to registered customers. Continued use of our website after changes constitutes acceptance of the revised policy.

For privacy-related enquiries or to exercise your data rights:

Email: privacy@your3dprintedworld.com
Website: your3dprintedworld.com

HK THREEDIMENSIONAL LIMITED
Flat 2304, 23/F, Ho King Commercial Centre
2-16 Fa Yuen Street, Mong Kok
Hong Kong
BR No. 80175552